Support Contact Info

Please contact your local reseller for support issues if you purchased XMPie from one of our authorized partners or resellers.

If you did not purchase your XMPie software from one of our partners or resellers, please login to XMPie Customer Support Portal to open Support Cases (contact support@xmpie.com if you require an account).

Phone Support

North America
Hours: M-F, 9:00 a.m. - 5:00 p.m. (EST)
Phone: 212-888-2050
FAX: 212-888-2061

Email for PersonalEffect: support@xmpie.com
Email for uDirect: udirectsupport@xmpie.com
 

North, Central and South America Xerox/XMPie Customers
Xerox ASG
888-550-6336
Email: VISTTEAM@xerox.com

EFI /XMPie Customers (US)
EFI PrinterSide Fulfillment and PrintSmith Support
1 866-906-5287 or Email: xmpiesupport@efi.com
EFI Digital Store Front Support
1-800-649-5819

International

Hours: Su - Th, 9:00 a.m. - 17:00 p.m. (GMT +2)
Phone: +972 9 885 6750
Email: support@xmpie.com