XMPie Email Service Release Notes

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Important (January 2024)

  1. Pay attention to the new Google and Yahoo delivery requirements and what actions you need to take.

 

Version 3.6.7 (September 12, 2021) – XES Cloud only

  1. This version is a maintenance release that improves robustness.

 

Version 3.6.6 (June 13, 2021) – XES Cloud only

  1. This version is a maintenance release that improves stability.

 

XES store (June 28, 2020)

  1. New and improved XES store for managing your XES subscription:
    • Provides easy management of your subscription, e.g.  change plan, purchase credit, define email credit volume.
    • Can be accessed directly from Circle  with no need for additional sign-on.
    • Available 24/7.
    • All processes within the store are fully automatic and can be done promptly, without waiting for a representative to finalize your request.
    • Contains flexible monthly subscription plans which can be changed every month.
    • Free plan includes 1,000 free emails per month with no commitment.

    The XES store will be available starting from July 1, 2020.

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Version 3.6.5 (June 2, 2020)

  1. Fixed: When the “mailto” link is included in the body of the email, production of the email no longer fails.

 

 Version 3.6.4 (May 31, 2020)

  1. Added: Auto-naming of static links to enhance link tracking.
  2. Added: Auto-naming of links to enhance link tracking in triggered email.
    This feature requires installation of the latest version of the uProduce Email Plugin, and uProduce 9.7.2 or higher. Contact Support for further information.

 

 Version 3.5.3 (June 24, 2019) – XES Cloud only

  1. Fixed: In the Marketing Console “Email Click Population List” report, the Link URL field included the URL but it was an XML and not a simple URL. The column included other information required for devices and geolocation reports. This issue has been fixed and now the Link URL field displays the simple URL.

 

 Version 3.5.2 (June 23, 2019) – XES Cloud only

  1. Changed: XES Cloud 3.5.2 changed to support email devices and geolocation reports added in Circle 7.2 (to be released June 30). In the email click events, the field ActionParams no longer contains a simple URL. Now the field contains an XML which in turn includes the URL.

 

 Version 3.5.1 (March 31, 2019) – XES Cloud only

  1. Added: XES Cloud 3.5.1 offers auto-naming of links to enhance link tracking.
    Important links such as XMPieRURL, Unsubscribe, View in browser and PDF on demand are automatically tracked by name to identify the specific link performance (for mass email only).
    If you have XES Client 3.5, you will benefit from the auto-naming link feature and you can also name other links in your email to enhance link tracking.

 

Version 3.5 (October 28, 2018) – XES Cloud only

  1. This version supports the Email Service – XES page that has been added to Circle. This page allows you to view the status of your subscription and generate a detailed usage report for a specific time range.
  2. Changed: Subscription status details have been moved from the XMPie Email Service store to the Email Service – XES page in Circle. Note that purchase of credits is still done in the XMPie Email Service store.

 

 Version 3.5 (August 26, 2018)

  1.  Added: Link tracking name. Each link a can be assigned a tracking name, making it easy to identify specific links in your email. This enables you to track according to link name and thus achieve precise and informative tracking results for important email links. Tracking data can be retrieved from the Tracking database. Read more
    This feature requires installation of the latest version of the uProduce Email Plugin. Contact Support for further information.
  2. Added: Disable link tracking. If tracking email activity is enabled, all links in the email are tracked. You can now add a special tag to prevent a specific link from being tracked. Read more
    This feature requires installation of the latest version of the uProduce Email Plugin. Contact Support for further information.
  3. Added: Bounces are now classified as soft or hard bounces, and the reason for the bounce is kept in the database.
    This feature requires installation of the latest version of the uProduce Email Plugin. Contact Support for further information.
  4. Added: Improvement of log management.
  5. Added: TLS Compliance.
    This feature requires installation of the latest version of the uProduce Email Plugin. Contact Support for further information.

 

 Version 3.4 (April 22, 2018)

  1. Added: XES can be configured to be GDPR compliant. If you require GDPR compliance, you must contact Support to configure your XES.

 

 Version 3.3.2 (February 01, 2018)

  1. This version is a maintenance release that fixes software issues.

 

 Version 3.3.0 (January 07, 2018)

  1. Added: Architectural changes that improve performance significantly .
    In order to fully exploit the performance possibilities brought by v.3.3, high-volume senders should request Support to check whether their account configuration is in line with their sending needs.
  2. Changed: There is no longer a need to split jobs into many small batches. It is recommended to split the entire job into four batches or multiples of 4 (4, 8, 16, etc).
  3. Changed: XES now uses Amazon’s native technology for tracking, resulting in enhanced performance. As a result, the wrapping of the link changes and the wrapping domain tracking.xmpxess.com is no longer used.
    If you want triggered emails to be affected by this, installation of the latest uProduce Email Plugin is required. Contact Support for further information.
    If you decide not to upgrade, tracking and triggered emails will remain fully functional, however triggered emails will not benefit from enhanced performance.
  4. Fixed: Users can now send test emails to multiple addresses.
  5. Fixed: The “Reply to” field can now contain ADORs. This requires installation of the latest version of the uProduce Email Plugin. Contact Support for further information.

 

 Version 3.1.0 (July 30, 2017) – XES Cloud Only

  1. Improving performance and scalability.

  

Version 3.0.6 (July 12, 2017) – XES Cloud Only

  1. Fixed: Ability to use ADOR in the Reply-To Header.
  2. Fixed: Disable direct bounce/complaint forwarding for Circle verified email addresses.

  

Version 3.0.5 (Jun 27, 2017)

  1. Added: Improvements in performance and stability of large jobs.
  2. Fixed: Special characters included in email links now displayed correctly (135157).
  3. Fixed: From email address verification is now performed when sending a test email (135104).
  4. Fixed: The Verification Status section in the uProduce Email Delivery Provider page now displays long lists of over 100 sender addresses (135080).
  5. Fixed: URLs which were very long (e.g. unsubscribe link) have been shortened and now work in Outlook 2010 and earlier (135076).

 

 Version 3.0.4 (Jun 6, 2017)

  1. Fixed: XES now supports multiple addresses in the To field of Transactional emails in uStore (127928).

  

Version 3.0.3.1221 (May 18, 2017)

  1. Fixed: Triggered email complaints and bounces are now tracked (135041).
  2. Known Issue: XES does not support multiple addresses in the To field of Transactional emails in uStore (127928).
  3. Known Issue: XES does not support multiple addresses in the To field in Test emails in Circle and uProduce (135045).

  

Version 3.0.2.1155 (Apr 1, 2017)

  1. Changed: XES integration with Amazon’s Simple Email Service as the XES email delivery provider.
  2. Changed: XES will no longer work with ExactTarget starting on July 1, 2017.
  3. Changed: Email Activities in uProduce and Email touhchpoints in Circle must be changed to the new uProduce Email Plugin and the From email addresses must be verified. More info.
  4. Changed: Bounced emails are now recorded as unsubscribed emails. When sending emails to these address, the emails is not send to these address and the preflight considers these as failures.
    Recommendation: If your list includes a high number of bounced emails, increase the % (percent) / number of recipients emails permitted in the Preflight.
  5. Changed: Products which use an ADOR in the sender address (e.g., Refer a Friend email), are not supported because the value of this ADOR is not verified.
    Workaround: Use a static verified email address in the From email and use an ADOR (e.g., referrer’s name) in the From name.
  6. Changed: uStore email products and transnational emails must be changed to the new uProduce Email Plugin and the From email addresses must be verified. More info.
  7. Added: Advanced Sender Package is available. It includes DKIM, SPF and DMARC Authentication to improve deliverability. More info.
  8. Improved: DKIM Authentication is now available for no extra charge. It is used to prevent email spoofing and is available on request.
  9. Improved: Email content is not longer limited to 40 ADORs.
  10. Improved: Triggered email send time is 60 times faster than before (2-3 seconds versus 120-180 seconds).
  11. Known Issue: In uStore, it is no longer possible to use an ADOR in the From email address if the address is supplied by the Storefront user via customization or in the recipient list (134397).
  12. Known Issue: After migration, bounced emails are recorded as unsubscribed emails (134382).
  13. Known Issue: Triggered email complaints and bounces are not tracked (135041).