How does a retailer earn a customer’s loyalty? By creating an emotional connection.
We feature Andrew Curran, Managing Director of UK-based customer retention technology business Retain.me, who describes how his company took advantage of an often overlooked customer touchpoint: the moment the customer opens the package. He then explains how XMPie software provided the means to make Retain.me’s idea a reality.
In this Webinar:
– See how Retain.me reinvented the delivery document to provide a personal touch to each package and to create brand awareness.
– Discover why XMPie technology was the only platform to deliver on all of their requirements, from taking on multiple data sources to providing a collaborative tool.
– View how XMPie Circle helped them manage the workflow.
– Get an analysis of the campaign’s results — an impressive 23% existing customer repeat purchase rate — and the answers to some frequently asked questions.